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Welcome

Downloadable Reading

Downloadable Exercises

1. Introduction to Emotional Intelligence

2. Understanding Your Own Operating System

3. Changing Your Results

Downloadable Reading

Downloadable Exercises

1. The Beginning of Self-Awareness: The Story of Jake

2. What Happens When Your Experience and Emotional Hijacking

3. Developing Your Self-Awareness

4. When Emotion Controls Your Responses

5. When Consciousness Controls Your Responses and You Change Your Thinking

Downloadable Reading

Downloadable Exercises

1. Understanding How Our Underlying Emotions Impact Our Brains Performance

2-0. Key Drivers That Stimulate Agile Thinking and Physical and Emotional Wellbeing - Intro

2.1. Brain Agility

2.2. Sleep

2.3. Body Movement and Exercise

2.4. Eating and Drinking Right

3. Dealing with Worry and Anxiety

4. Dealing with Stress

5. Dealing with Anger

6. Using the ELAPSE Method to Manage Your Emotions in the Moment

7. Taking Control of Your Negative Self-Talk

8. Managing Your Impulses

9. Balancing Gut Feel and Reason

Downloadable Reading

Downloadable Exercises

1. Social Perception - Social Effectiveness

2. Empathy

3.1. Organising Groups

3.2. Negotiating Solutions

3.3. Personal Connection

3.4. Social Performance - Social Integrity

4. People Watching - Communicating More Openly

5. Reading Body Language

6. Reading Tone of Voice and Listening Actively

7.1. Joining a Conversation

7.2. Plan First, Play Second

7.3. Check the Rules of the Culture Game

7.4. Make a List of Questions

7.5. Catch the Mood of the Occassion

7.6. First Impressions Count

7.7. Greeting People By Their Name

7.8. Make Timing Your Friend

7.9. Things You Should Avoid Saying

8. Be Happy, It's Contagious

Downloadable Reading

Downloadable Exercises

1. Relationships and Emotional Intelligence

2. Why Managing with Your Heart Matters

3. Align Your Intentions with Your Impacts

4. Learn How to Build Trust with Your People

5. Keep an Open Door Policy

6. Show You Care, Its the Little Things That Matter

7. Explain Your Decisions Before You Make Them

8.1. Main Causes of Conflict

8.2. Criticism

8.3. Learn How to Take Feedback Well

8.4. Learn How to Manage a Difficult Conversation

8.5. Learn How to Fix a Broken Conversation

8.6. Only Get Angry on Purpose

9.1. Establishing the Context of Change

9.2. Rational, Political and Emotional Responses to Change

9.3. Handling People's Emotional Response to Change

9.4. Handling Resistance to Change

10. The Law of Attraction