EQ Masterclass Series
Social Awareness
The way we socialise at home, at events and at work depends to a large degree on how empathetic we are and how we use our social intelligence to enhance our relationships. Being able to read other people’s thoughts, emotions and behaviour provides us with the knowledge we need to be more effective communicators. On this course you will learn key social etiquette rules and standards that will take you further in life than any technical knowledge you accumulate along the way.
Welcome
Downloadable Reading
Downloadable Exercises
1. Social Perception - Social Effectiveness
2. Empathy
3.1. Organising Groups
3.2. Negotiating Solutions
3.3. Personal Connection
3.4. Social Performance - Social Integrity
4. People Watching - Communicating More Openly
5. Reading Body Language
6. Reading Tone of Voice and Listening Actively
7.1. Joining a Conversation
7.2. Plan First, Play Second
7.3. Check the Rules of the Culture Game
7.4. Make a List of Questions
7.5. Catch the Mood of the Occassion
7.6. First Impressions Count
7.7. Greeting People By Their Name
7.8. Make Timing Your Friend
7.9. Things You Should Avoid Saying
8. Be Happy, It's Contagious