EQ Masterclass Series
Relationship Management
Most people achieve success in life based on the quality of their relationships. Whether it is at home or at work, the way we negotiate conflict, build trust, handle change, and develop more meaningful connections with the people that matter in our life, the happier and more fulfilled we become. Learn how to manage your relationships better so that you can be the best version of yourself, a better leader and a better friend and colleague to those around you.
Welcome
Downloadable Reading
Downloadable Exercises
1. Relationships and Emotional Intelligence
2. Why Managing with Your Heart Matters
3. Align Your Intentions with Your Impacts
4. Learn How to Build Trust with Your People
5. Keep an Open Door Policy
6. Show You Care, Its the Little Things That Matter
7. Explain Your Decisions Before You Make Them
8.1. Main Causes of Conflict
8.2. Criticism
8.3. Learn How to Take Feedback Well
8.4. Learn How to Manage a Difficult Conversation
8.5. Learn How to Fix a Broken Conversation
8.6. Only Get Angry on Purpose
9.1. Establishing the Context of Change
9.2. Rational, Political and Emotional Responses to Change
9.3. Handling People's Emotional Response to Change
9.4. Handling Resistance to Change
10. The Law of Attraction